Wednesday, August 29, 2012

Effective Multi Cultural International Business Meetings


Among the many areas in international business where cultural differences manifest is in the corporate boardroom. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and business rules are at their most visible and difficult to control.

In international business meetings, cultural differences between professionals can and do clash. Although it is not always possible to avoid the negative effects of cultural differences can be minimized with careful planning and effective organization and consideration prior to meetings.

Culture influences what we do, say, think and believe. The culture is different in different countries and contexts. In the international business environment that affects the way people approach, perceive and contribute meetings. Some examples include:

Time

Not all cultures live by the clock. Time-oriented cultures such as the British or Germans have rigorous approaches such as running meetings. The starting time, ending time, and all the different phases in the middle will be carefully planned. Other cultures see the start time as an approximation, the final time as fixed and all the various phases including flexible.

Hierarchy

The hierarchical nature of a culture can have a huge impact on the contribution made by participants at an international meeting. For those from hierarchical cultures speaking one's mind, criticizing ideas, disagreeing openly, giving feedback and report problems in front of the boss or manager are all areas you feel uncomfortable. To offer a critique of the idea of ​​managers should be seen as a loss of face for both the manager and criticiser.

The purpose of the meetings

After a couple in the meeting room, the common term in the West, 'go to work'. Western meetings generally run for a full calendar with an organized, pre-planned agenda. The meetings are for business. On the other hand, different cultures see the meeting as an arena for building personal relationships and strengthen bonds. Getting to work is lower on the priority list.

When chairing a meeting of international business is always advisable to keep in mind the participants' cultures and backgrounds. It 'a very diverse group and do the majority of participants have cultural affinities? Think about their approaches to meetings. How to have acted in meetings before? Can you identify the cause for which culture?

Here are some guidelines that can help you when approaching cultural diversity in your next international business meeting.

Meeting Etiquette and Mannerism

International companies in very different, you can find meeting participants from the four corners of the globe. Each will have its own cultural labels, gestures, mannerisms and ways of expression. Shouting, throwing hands around and even assault of meetings are all possibilities. In such a society, may be appropriate to provide cultural awareness training to staff to minimize misunderstandings. If the differences are not so acute that it can be up to you as the chair to understand how certain labels, gestures and general meeting room tactics may be perceived and how you can minimize any negative impact.

Expectations of meetings

Prior to the meeting to clarify what is the purpose of the meeting will be. What is the purpose of the meeting? Why do you ask each operator? What is expected of them? Get in touch with participants and discuss the meeting and what you need of each person. When ready, send them the agenda. If this is a brainstorming meeting then maybe ask each participant to bring at least three suggestions with them. If it is a meeting that brings together different areas within a company, let every employee know what people would like to hear from them. Once a framework is in place, people know where they fit into the picture.

Take a relaxed approach to the Meeting

Many people find business meetings daunting. This may be a combination of stage fright, sitting in front of the head and feeling inferior to colleagues. This will lead to anxiety, tension, nervousness and general discomfort. Try introducing subtle differences to a meeting to put people at ease. Icebreaker offer a smooth release of tension at the beginning of a meeting. Warm ups offer a similar benefit. Try using an alternative setting, instead of meeting room. Consider changes in lighting or environment.

Size of the Group Meetings

In short, small groups will work more effectively in meetings. Smaller groups to provide greater safety and allow greater participation. In international business meetings with smaller groups can be used in two ways.

First, before a large gathering of international affairs will identify who and what they can contribute. The meeting will cover different topics? Require input from different business areas? If you are organized enough you can start some smaller meetings where you group participants who are comfortable with each other or sharing of knowledge in the same area. Ask the groups to take their findings to the next, larger, meeting. Participants will now feel at ease with their contributions and ideas.

Secondly, if the corporate culture allows, break your meeting in small groups where discussion and open feedback can flow more easily. Then ask a delegated head of each group to summarize their findings. This could allow those who do not normally speak in front of large groups to get their views across.

Multi-Cultural Encounters

A serious mistake made when it comes to different cultures in a meeting room is to suggest that those of similar work contexts, group or sitting together. Rather than allowing a more fluid at the meeting this will have the opposite effect. Once comfortable in their cultural groups, participants will be able to slip into their cultural models. And 'vital mix of the meeting. The additional benefit of this approach is that it allows cross-cultural interpersonal relationships to develop, strengthen the bonds of personal.

The alternative methods of communication Meetings

Most international meetings take on a basic format and structure is set up an agenda and contribute personnel to the topic of discussion orally. If you have participants who potentially will be very quiet and non-participatory then consider some alternative methods of communication.

For example, before the meeting, e-mail staff members on some questions regarding any of the next. Give them open-ended questions regarding their opinions. Ask them to e-mail again their responses, which can then be used to instigate their contribution to the meeting.

If you know some of the participants are uncomfortable talking about, then why not get them to write? Use a white board or offer to make suggestions and opinions on paper?

Always confirm meanings in Dating

Different cultural assumptions regarding the meaning of a word, phrase, symbol, image or agreement may cause confusion before and after a meeting. When approaching a topic or after consensus has been agreed subject always confirm that the general sense is agreed and understood. In cases where the potential problems may exist as to interpretation always simplify meanings. If the meeting will deal with complex language or concepts consider forming a consensus on what the participants will feel comfortable, then in circulation before the meeting for review.

At the end of a meeting, summarize and capture the main agreements and disagreements. Make sure everyone is happy with them.

International business meetings require great planning, organization and consideration if you want to be able to deliver effective results. Always consider the cultural variants, you will be dealing with and think of ways to overcome potential problems. The above tips are just basic guidelines that will hopefully help you start thinking about how culture affects international meetings.

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